MBN USA

September 27, 2021

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Logisticorp keeps goods moving

By Brenda Beveridge

For more than 30 years, Logisticorp Group LLC has supplied the corporate and governmental supply-chain market with material handling, inventory management and transportation solutions. Based in Irving, Texas, the Hispanic-owned firm is led by CEO and advisory board member Garry Castro.

Along with his business interests, he advances community and civic issues in the Dallas-Fort Worth metroplex and is an unabashed supporter of diverse business development and sustainability. He has served on the board of several area nonprofits, including as chair of the Greater Dallas chapter of the United States Hispanic Chamber of Commerce, the nation’s largest Hispanic business organization, and the Dallas/Fort Worth Minority Supplier Development Council.

Castro’s operating approach for Logisticorp is to put service, quality and customer satisfaction at the head of the table. His key objective is to ensure that the company’s business processes deliver value to customers. As the COVID-19 pandemic took hold in 2020 and continues throughout 2021, he has had to adapt and adjust to conditions, while remaining true to his core mission. Here, he offers insight to MBN USA on the state of supply chains, pandemic challenges, optimism about the future of supplier diversity and more.

Q: Can you please share an update on Logisticorp and how the company is faring in the supply chain?

A: The logistics industry has been challenged during these unprecedented times. Supply chains certainly have been impacted. Fortunately, our customers and our management team were able to respond efficiently. Responsiveness is critical in being able to pivot quickly to new requirements during a pandemic. Our management team — through collaboration with our customers — delivered on the commitment of “assurance of supply.” All our customers were considered “essential businesses;” our business deliverables remained consistent, and our workforce was provided all the necessary equipment to continue to work in a safe environment.

Q: How would you describe the state of Hispanic-owned businesses, overall, in the supply chain?

A: Hispanic-owned businesses have many of the same challenges as other businesses. It is imperative that our elected officials, corporate leadership, Hispanic-owned businesses and USHCC continue to work together to ensure that Hispanic-owned businesses have an opportunity to compete for business opportunities. USHCC has a proven track record of providing the leadership to help achieve these objectives, and I have confidence that it will continue to do so.

Q: What impact did the pandemic have on Logisticorp, and how has the company been managing it?

A: The pandemic has had a devastating impact on all of us. However, the most important thing we focused on was the safety and health of all employees in every decision that was made. We looked specifically at how we would continue providing the services that we provide to our customers. Our customers were supportive in helping us achieve this objective. While “in this together,” our customers assisted us with providing the same safety protocols for our employees as they did for their employees. Our customers provided temperature-check stations, masks, gloves and sanitizer, etc. This [provision of personal protective equipment and safety services] was crucial to us, as we needed to maintain a safe work environment while continuing an assurance of supply in our services to all essential businesses.

Q: What do you see as the greatest challenges and opportunities for Logisticorp in the supply chain?

A: One of the biggest challenges is attracting and retaining talent. Quality is imperative to your success. To consistently meet the expectations of our customers requires a dependable workforce. Our management team understands this [necessity] and consistently works to achieve this objective. Overcoming this challenge helps create more opportunities for growth. When you have a team that has demonstrated the ability to deliver performance, you have confidence that your customer will recognize your company’s abilities to compete for new opportunities. Business markets and employment trends are constantly evolving. For an organization with 30-plus years in business, we find tremendous value in retaining the mutual investment of knowledge, experience, dedication and training in our workforce.

Q: What’s your outlook for the future of supply-chain diversity?

A: Optimistic. I have confidence that corporate leadership, diverse suppliers and advocacy groups such as USHCC will continue to provide the leadership necessary to meet and exceed the progress achieved over the last 30 years in supply-chain diversity.

To learn more about Logisticorp Group, visit logisticorpgroup.com.