By
Georgeann Ikuma
Across the
U.S., Canada and South America, Nissan’s Corporate Diversity Initiative aims to
improve business results by ensuring that its core businesses meet the distinct
needs of an increasingly inclusive customer base and labor market. Nissan
supports its global vision of “Enriching People’s Lives” by constantly striving
to improve the quality of life in the communities where it operates.
Part of
Nissan’s Diversity, Equity and Inclusion (DEI) group includes the Nissan
Foundation, whose mission is to build community by valuing cultural diversity.
Created in 1992 as a compassionate response to the civil unrest following the
Rodney King trial verdict, the Nissan Foundation awards grants each summer to
organizations promoting understanding, respect and appreciation among cultural
and ethnic groups.
Committed
to supplier diversity
During the
1980s, Nissan began working with the Tennessee Minority Supplier Development
Council, now called Tri-State Minority Supplier Development Council (TSMSDC)
under the leadership of Marvin T. Runyon, former president of Nissan U.S. In
2016, the company re-engineered the supplier diversity program, focusing on
making it easier for diverse suppliers to work with Nissan and building the
supply chain. Driving this reinvigorated supplier diversity focus is the
recognition that as consumer demographics change, companies must reflect those
changes to remain relevant.
Additionally,
Nissan recognized that inclusion of diverse suppliers can bring innovative
ideas to the table and critical components to assist with staying competitive
in the automotive industry.
To learn
more about Nissan’s supplier diversity program, visitnissanusa.com/about/diversity.
Marcella
McCullough
DEI senior
manager, supplier diversity
Nissan
Group of the Americas
McCullough
developed her business acumen through a diverse array of purchasing, product
sales and supplier diversity development in the automotive and
telecommunications industries. Her career path was marked by positions of
increasing responsibility at Nortel, General Motors’ Saturn division, Delphi
and Ford before joining Nissan Group of the Americas.
Q: How
long have you been involved in supplier diversity?
A: I have had over 25 years working in
supplier diversity. I started while at GM’s Saturn division supporting a group
called Equal Partners, which was developed to identify qualified, underutilized
suppliers to support the organization. However, I first had a supporting role
at Nortel along with a buying function. Although I had various purchasing and
sales positions, my career journey always brought me back to supplier
diversity.
Q: Why
is supplier diversity important to Nissan?
A: Nissan is committed to procuring
innovative goods and services for a diverse, qualified supply base, which will
help us continue to offer our customers competitively designed market-driven
products. We want our pool of supplier partners and contractors to reflect the
diversity of the consumers who buy our vehicles. Nissan’s commitment to
supplier diversity has never been stronger.
Q: What
supplier diversity initiatives are most successful for Nissan?
A: In 2023, the supplier diversity
team launched a development and mentoring program. The program was created to
level up our underutilized suppliers by preparing them for doing business with
Nissan, making them more competitive, ensuring they have the capability to
support our specifications, meeting our expectations and providing suppliers
with tools that help the suppliers to be top-quality performers. This
initiative has been embraced by the suppliers, our internal teams, and Tier I
suppliers who are trainers as subject matter experts.
Q: What
are some of the biggest challenges facing the continued growth of supplier
diversity development?
A: Nissan’s long-term strategy
emphasizes electrification and sustainability. One of the biggest challenges
will be finding suppliers that will meet the new automotive specifications as
the industry continues to transform. Suppliers that can align their products
with Nissan’s focus on electrification will have new opportunities. By 2030,
more than 50% of Nissan’s U.S. sales will be electrified, including hybrid
models. The suppliers should consider having joint ventures and partnerships
that will allow them to be competitive in the market.
Q: What
are a few of the Best Practices you would recommend to fellow supplier
diversity professionals?
A: I personally reference the National
Minority Supplier Development Council Best Practices. It provides a guideline
to those implementing a new supplier diversity program. Also, understand your
company’s culture to determine which steps are essential to onboard a program,
and be sure to leverage leadership for promoting and supporting the program to
be successful.
Q: What
advice would you give to diverse suppliers wanting to do business with Nissan
and other automotive companies?
A: Perspective suppliers should
understand our business and know it may take time to begin doing business with
original equipment manufacturers. Suppliers should ensure their companies are
financially stable. They also should evaluate and develop their capabilities,
including quality, and lastly, they should focus on technology and innovation
to be ready to provide goods and services to the automotive manufacturers.
Chandra
Vasser
Vice
president, chief diversity officer
Nissan
Group of the Americas
Chandra
Vasser is responsible for leading efforts to develop a culture where all
employees can be productive, respected and feel safe in their work
environments. She drives Nissan’s DEI strategies, while developing partnerships
and plans to share the company’s commitment with employees, customers and the
community.
Q:
Chandra, can you tell us a little about your background?
A: During my 20 years at Nissan, I
have held numerous leadership roles. Prior to my current position, I served in
multiple finance director roles where I oversaw control activities in marketing
and sales, aftersales, sales audit and quality, Nissan Motor Acceptance Company
(NMAC), remarketing and purchasing. I also served as director of purchasing,
which included oversight of services procurement, administration, and supplier
diversity.
Q: How
long have you been involved in DEI and supplier diversity?
A: I assumed the role of vice
president, chief DEI officer and president of Nissan Foundation three years
ago. However, throughout my career at Nissan, I’ve had the privilege of being
part of various programs focused on DEI, including Nissan’s Diversity Advisory
Council, Corporate Diversity Council, Multicultural Acceleration Team,
Diversity Cross-Functional Team and executive sponsor of an employee resource
group known as a business synergy team at Nissan. In my current role, I drive
Nissan’s DEI strategies and develop partnerships that advance the company’s
commitment to diversity among employees, customers and the community. From
2014-2017, Nissan’s supplier diversity function was under my administration in
purchasing, and three years ago it was assigned to DEI with alignment to
purchasing. In addition, I lead Nissan’s corporate philanthropy that includes
two pillars — The Nissan Foundation and Nissan Neighbors, which awards grants
to nonprofits focused on education, humanitarian support and environmental initiatives.
Q: How
does DEI and procurement/purchasing align with Nissan’s core values?
A: The Nissan Way consists of five
core values. One of them is “Respect Others, Respect Society,” which defines
how we treat our customers, colleagues and partners, and highlights that we are
diverse and inclusive in our workforce and in the way we approach business. Our
DEI core values — courage, transparency, equity, vulnerability and inclusivity
— align directly with this core value. At Nissan, we leverage DEI to drive our
business because we believe that promoting DEI is not only good practice, but
also good business. We acknowledge that doing good business means empowering an
inclusive workplace, supply chain and marketplace for everyone.
Q: What
are some of the biggest challenges facing the continued success of DEI and
supplier diversity development?
A: One of the biggest challenges I’ve
faced is changing the narrative around DEI to be more holistic and inclusive.
The traditional definition of diversity has led some groups to view DEI as an
exclusionary initiative resulting in some losing while others gain. The fear of
loss drives resistance to DEI, so it is critical to show the positive impact of
DEI on business and demonstrate the many aspects of DEI that drive business
growth. Another challenge to DEI is understanding organization readiness for
initiatives. DEI leaders must identify how to move an organization’s DEI
actions forward at a pace that makes sense for their organization. As we
continue our supplier diversity initiatives in a rapidly changing automotive
market, we face the challenge of finding underrepresented suppliers to support
the automotive transformation while also meeting our capacity requirements and
expanding the underutilized suppliers in global regions.
Q: As a
chief diversity officer, what advice would you give to other DEI professionals
on what might be expected in the next frontier for DEI?
A: I see the DEI movement rapidly
evolving from the traditional definition of only women and people of color into
something more holistic, focusing on the unique characteristics that make us
different. DEI is also becoming more of a business imperative rather than just
an internal human resources initiative, so it becomes an aspect of the business
that grows and changes organically. In today’s world, DEI initiatives focus on
employees and company culture, marketing, communications, product development,
suppliers, customers, community impact and so much more. We see this as
businesses diversify the organizations they support, the businesses they
partner with and the employees they hire.