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MBN USA

April 23, 2021

Qme positions small businesses for greater success

By Kayla Carnes

Until a decade ago, Qme Spotlight Ecosystem was a print manufacturing agency helping businesses craft their messages through creative design media and written words. In 2021, after nearly a decade of evolution, the company is emerging as a leading digital and marketing solutions firm committed to bridging the gap between traditional communications and modern technology.

“Most clients know they have to evolve, but don’t always know what solution they need,” said Bentley Charlemagne, founder and CEO, Qme Spotlight Ecosystem. “This [situation] is where we are able to utilize our skills to add exponential value for them by helping them get to the next level.”

Qme is a full-service creative agency with over 200 team members and more than 1,500 independent consultants globally helping clients imagine, develop and deploy digital software solutions. From start to finish, the company’s team of expert creative designers and master website and mobile app developers assist with conceptual strategy, ideation, content creation, media, marketing and printing.

“Our team is expertly positioned as an ecosystem, with each team member contributing deep core competencies in their core areas to add optimal value to every project,” Charlemagne said. “Every project’s life cycle harnesses our ecosystem to produce a polished, finished product.”

The importance of relationships

At its inception, Qme marketed itself solely through word-of-mouth; happy customers were more than willing to lend a referral to the growing firm. As time passed, Charlemagne and his team have implemented strategic practices to market the company’s variety of services, crediting its dedication to customer relationships as a core reason for its continued success.“We gain trust by really caring for our clients; the ongoing business transactions are usually a byproduct of the relationships we’ve built,” he said. “I believe when you have a company that has bought into the idea of helping its customers — and pair that with a leader who is willing to be honest about growing pains and everyday challenges — unique solutions are created, and continuing success is possible. When you, as a company, are tuned into solving customers’ problems and meeting their needs, you don’t have to be concerned about selling anything. These relationships last the longest.”

Qme Spotlight innovation

At the onset of COVID-19, Qme was in the beta development stage of a new software internet protocol called Qmelocal.com. The platform is what Charlemagne considers a “one-stop shop” for entrepreneurs and small-business owners wanting to market their products and find new customers, track growth, boost visibility and network with fellow community members.

“There’s nothing out there right now like Qmelocal.com,” he said. “We’ve built a product that gives local business communities their own local universes and digital communities, so that they can control, track and manage their communities’ digital footprints and digital assets. With our solution, we will be able to help communities support their local businesses, strengthen our workforce and solve many of our communities’ challenges over time.”

The desire to see small businesses flourish into sustainable brands is evident in everything the Qme innovation team has produced.

Qmelocal.com is designed to help small businesses and communities grow. Cliiimb.com is a project focused on connecting and linking young people with professional mentors, while also sharing entrepreneurship resources, local news, public health resources, financial literacy and career internship opportunities.

Qme is committed to its vision of helping all of America’s small businesses and communities succeed and thrive.

Looking ahead, Qme Spotlight Ecosystem will continue to expand as a technology solution incubator where its vast skills are utilized to develop proprietary products to solve challenges, while remaining connected to the community-rich roots from which the organization began.

“This year is going to be a very pivotal year for our country, and we all need to do our part to help our small businesses and communities recover from the devastating blows we’ve had to sustain due to COVID-19 —

especially those in minority and underserved communities,” Charlemagne said.