By Suzanne Beckham Squyres
Transportation and
logistics companies are looking beyond the pandemic-fueled surge in business of
the past 18 months. Unwilling or unable to buy items in brick-and-mortar
stores, shoppers took to the internet and bought items to be delivered in
record numbers. Whether the swell in orders and deliveries is part of an
extended new normal remains to be seen, but operators in the logistics arena
want their suppliers to be prepared for what comes next.
Sustainable practices
Companies in the
transportation and logistics industry have made a commitment to integrate
sustainable initiatives into their operations.
United Parcel Service Inc.
subsidiary UPS Flight Forward Inc. has ordered electric vertical takeoff and
landing, or eVTOL, aircraft for deliveries in small and midsize markets. The
aircraft can take off from or land on roofs and does not require landing
strips, thus reducing transit time, operating costs and vehicle emissions.
“This is all about
innovation with a focus on returns for our business, our customers and the
environment,” said UPS Chief Information and Engineering Officer Juan
Perez. “These new aircraft will create operational efficiencies in our
business, open possibilities for new services and serve as a foundation for
future solutions to reduce the emissions profile of our air and ground
operations.”
After the batteries’ first
life cycle in the aircraft concludes, they can be fitted to the charging
stations to recharge UPS’s fleet of electric ground vehicles. UPS currently
operates more than 12,000 alternative fuel and advanced technology vehicles.
Battery technology offers
possible solutions for BNSF Railway Co., as well, as the company pursues ways
to further reduce its environmental impact. In January, it began exploring the
potential of battery-electric locomotives between Barstow and Stockton,
California. In May, the company announced that the locomotive pilot test met
expectations for efficiency and performance and warrants further exploration of
the technology.
Increasing efficiency,
lowering emissions and decreasing costs support BNSF’s vision of sustainably
moving freight, according to John Lovenburg, BNSF vice president,
environmental. “We’re committed to doing our part to test and assess the
commercial viability of emerging technologies that reduce emissions.”
DHL International GmbH
will deploy 89 zero-emission medium and heavy-duty delivery vehicles by the end
of 2021 and expand its network of global retail locations by opening mobile,
pop-up, solar-powered units. Not only will the retail sites provide increased
accessibility, they will reduce the company’s carbon footprint.
FedEx Corp. has taken
several steps to reach its carbon neutral goal. By 2040, its entire parcel
pickup and delivery fleet will be zero-emission electric vehicles, and it will
invest in alternative fuels to reduce aircraft emissions.
“We have a responsibility
to take bold action in addressing climate challenges,” said FedEx Chairman and
CEO Frederick W. Smith. “This effort builds on our longstanding commitment to
sustainability throughout our operations, while investing in long-term,
transformational solutions for FedEx and our entire industry.”
Technological advances
While sustainability is a
long-term goal for transportation and logistics firms, technology will continue
to drive change in the industry. Digital transactions, e-commerce and data
analytics provide the ability to address constantly changing needs. Trends that
have the potential to accelerate these shifts include:
• The growing use of
artificial intelligence or AI allows transportation and logistics
companies to forecast and manage inventory and address variable demands across
supply-chain operations. Historical data from past operations can help AI
algorithms conduct primary operations automatically, reducing human error in
the supply chain.
• The use of blockchain
solutions in the transportation and logistics realm has emerged as a solution
to increase efficiency and track products. It would also reduce malicious
activity and falsification of data. Adoption of this technology has been slow,
but it is viewed by many in the industry as a game-changer that will foster
universal standards.
• The 5G mobile broadband
standard promises to innovate the T&L sector by accommodating faster
transfer speeds for more data and, in turn, increase visibility throughout the
supply chain. With the development of 5G technology — thought to be more secure
and 100 times faster than current technology — logistics processes can be
faster, safer and more reliable.
• Reverse logistics or
returns present a significant challenge because they are unpredictable,
expensive and difficult to manage. Retailers report that 6% to 8% of all
in-store merchandise sold is returned, while roughly 30% of e-commerce sales
are returned. Reverse logistics includes returns, remanufacturing, packaging,
repairs and maintenance, refurbishing and recycling. Reverse logistics
technology will increasingly be used to reduce costs and increase inventory
recovery and visibility.
• Last-mile delivery
represents 41% of the cost of business-to-consumer shipping because the final
leg of shipment typically involves multiple stops with only one or two packages
getting dropped off. Shippers will increasingly rely on delivery software and
service companies to leverage technology to make local drop-off services more
efficient, profitable and consumer-friendly.
To learn more about the
companies featured in this article, visit UPS.COM, BNSF.COM, DHL.COM and
FEDEX.COM.