Inclusion and
accountability
By DeAnn Daley Holcomb
U.S. Air Force veteran
Emmett Walker might best be described as a serial entrepreneur. His Walker SCM
LLC is the holding company for five operating entities focusing on everything
from procurement to logistics to contract packaging solutions.
His first foray into
entrepreneurship was in 1989, founding Walker International Transportation LLC
after working as an export manager for F.W. Myers & Co. Inc., a major
northeastern freight forwarder.
“After my discharge from the U.S. Air Force, I
held several positions, which led into the international transportation
industry,” said Walker, CEO of Walker SCM. “I discovered that there weren’t
many minority-owned businesses in the freight forwarding and transportation
industries. Upon this discovery, Walker International Transportation was born.”
Since then, the
organization has grown to include five divisions under the Walker SCM brand. He
said that while each company has its distinct area of expertise, collectively,
they are positioned under the Walker SCM brand to be strategic partners for
myriad industries.
Walker SCM includes the
following companies:
• Walker International
Transportation LLC provides air and ocean freight forwarding and customs
brokerage.
• WIT Logistics LLC offers
third-party logistics, warehousing, contract packaging, distribution and
related services.
• WIT Trade Services LLC offers procurement and
supply-chain integration.
• WIT Freight Services LLC
concentrates on domestic trucking and transportation.
• AEL-Span LLC focuses on
contract logistics.
Launched in a small home
office, Walker SCM now has four freight forward offices in the U.S. and three
in the Netherlands, plus offices in Thailand and Hong Kong with plans for
further global expansion. In addition, the company has more than 850 employees
— including contract workers — and 16 warehouses in its North America
footprint, serving clients with a worldwide network in 119 countries. Walker
offers global air and ocean freight forwarding warehousing and distribution,
inventory management and fulfillment, specialty packaging, customs brokerage,
procurement, consolidation and deconsolidation, domestic trucking, supplier
relationship management and network visibility services.
Inclusion and
accountability
Walker said that his
company’s motto is “Relationship-Focused, Results-Driven,” which applies to the
people, planet and profit sustainability. Its insight is that the three are not
balanced; the vision that Walker applies is People + Planet = Profit or PPP.
Profit is a natural result of delivering value to people and customers, while
providing value to the planet. It is this type of awareness that has been the
foundational belief and core value, leading to the company’s success.
“Walker SCM’s culture is
founded on the principles of inclusion and accountability,” he said. “Both
senior and junior staff are engaged equally; not only is every layer of the
organization’s input respected, but [this equality] drives leadership and
accountability.”
When the COVID-19 pandemic
hit, Walker searched for immediate solutions. “At the onset of the pandemic, we
created a team dedicated to responding to the evolving pandemic. This team
created protocols and processes which aligned us with our already established
business continuity plan, while following the recommended Centers for Disease
Control and Prevention guidelines,” he said. “The team met and communicated
regularly with all key organizational stakeholders to monitor and continually
assess and evaluate the business climate.”
As the COVID-19 pandemic
continued to evolve globally, Walker SCM’s primary focus was — and continues to
be — on the health and safety of its employees and communities. “Because of
these efforts, we have been able to maintain the stability within our business
to operate as close to normal as possible, given the extraordinary
circumstances,” he said.
Post COVID-19, Walker said
that while he is looking toward a greater future within the transportation and
logistics industry, he knows there will be challenges but believes he is
well-positioned, given the company’s offerings of unique solutions through
continuous innovation.
“Some of the challenges
that make the post-COVID-19 environment difficult are the dynamics of
e-commerce, labor rates and the emphasis on very strict delivery requirements of
one to two days across the country,” he said. “This change will require us to
explore strong technology interfaces with artificial intelligence, workplace
learning and blockchain applications. We believe that to be marketable and to
effectively speak to the new way of doing business, our business units must
align properly and acclimate to change.”
Walker added, “In doing
this [change], there is greater ability to penetrate and structure multiple
venues within the transportation and logistics arena that otherwise would not
be accessible.”
To learn more about Walker
SCM, visit walkerscm.com.